Delivery Information

There are three various shipping methods used by BIOVEA. Normal Door to Door takes between 3-5 days to reach the customer. Overnight shipping (Door to Door) is an overnight service, which has the parcel sent directly to the customer's address on file. An international shipping service is available but delivery times vary depending on the country of delivery and can take between 3 - 12 days to arrive. All shipping methods include a tracking number, which will be sent via email to each customer.

All orders are dispatched as soon as possible, but our courier companies collect at 12pm noon each day. Therefore if an order is placed after noon it must be assumed that the order will be sent off the following day. Any shipping charges are a guide only, and are subject to change at the discretion of the nominated courier or shipping company. Charges do not take into account any bulk discounts or lodgments. Shipping companies assess charges for parcels according to their actual or cubic weight equivalent, whichever is greater. Weights are rounded up to the nearest kilogram in all calculations. Dimension restrictions apply to all parcels, including maximum length and girth.

If products are not available at time of order you will be notified via email and given the option of back ordering or having the amount charged to your credit card refunded. Standard domestic and international shipping and handling fees may apply. Shipping charges may be determined by packing size, weight and delivery location.

The information provided on this site is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition. The information on this website is not intended to diagnose, treat, cure or prevent any disease. Never disregard medical advice or delay in seeking it because of something you have read on the BIOVEA site. Product sold on this site are for personal use and not for resale. All orders placed through this website are subject to BIOVEA's acceptance, in its sole discretion. This means that BIOVEA may refuse to accept, or may cancel, any order, whether or not it has been confirmed, without liability to you or any third party. BIOVEA reserves the right to discontinue any program or offer.
        
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